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To find a specific fault code, try our Fault Code Search. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- Image Quality Kit Information: What it is and How to Get it
Image Quality Kit Information: What it is and How to Get it . The Image Quality Kit has been developed by Xerox to help you identify image quality defects, such as lines, streaks, marks, spots, caused by a specific replaceable units (CRU) or SmartKit. Your service representative (technician) is responsible for distributing the Image Quality Kit and providing training. more...
- USB Host-to-Host Communication Failure Message
NOTE: If the USB cable was reseated or plugged into the Network Controller, power off the WorkCentre and power on. NOTE: The machine must be powered off for three minutes before powering on. WARNING: Only use the power switch on the machine to power the machine OFF and ON. more...
- Fault Code 05.196.00: Paper Jams in the Duplex Automatic Document Feeder (DADF)
Fault Code 05.196.00: Paper Jams in the Duplex Automatic Document Feeder (DADF) . more...
- Paper Jams in Transfer Module (Area 2 and 2B)
NOTE: If a paper jam occurs, a message will be displayed on the Touch Screen, indicating which area the jammed paper has occurred. Make Sure the Paper Tray is Loaded Correctly and the Paper Tray Settings Are Set Correctly . Remove the Paper From the Tray, Fan the Paper, Turn the Paper Over, and Reload . more...
- Paper Jams in Paper Tray 5 (Bypass Tray)
Paper Jams in Paper Tray 5 (Bypass Tray) . Clear the Paper Jam in Paper Tray 5 (Bypass Tray) . Remove the Paper From the Tray, Fan the Paper, Turn the Paper Over, and Reload . more...
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